Help & Support
Learn how to use MemberHub features and get the most out of your community experience.
Your personalized dashboard showcasing recent posts, upcoming events, featured courses, and new community members.
💡 Tips
- •View trending content and engagement statistics
- •Quick access to join courses or register for events
- •See recent activity from the community
A space to create and share posts, engage in discussions, and connect with other members.
💡 Tips
- •Click 'New Post' to create a post with title, content, and category
- •Use search bar to find specific posts or users
- •Filter posts by category or sort by recent/popular
- •Like and comment on posts to engage
- •Start direct messages with post authors
Direct messaging system for private conversations with other community members.
💡 Tips
- •Click 'Start Conversation' on user profiles or posts to message them
- •See unread message counts on conversations
- •Messages are saved and viewable in the conversation thread
- •Real-time message delivery and notifications
- •Messages auto-mark as read when you view them
Explore trending users, popular posts, and featured courses to find new content.
💡 Tips
- •Browse trending community members by membership type
- •See popular posts sorted by engagement
- •Discover featured courses from top instructors
- •Click on any item to view full details
Access educational courses created by instructors. Enroll in free or paid courses to learn new skills.
💡 Tips
- •Browse all available courses with descriptions and instructor info
- •Filter by category to find relevant courses
- •Enroll in free courses instantly or proceed to checkout for paid ones
- •Track your progress and view completed lessons
- •Access course content after enrollment
Discover and attend community events - from online webinars to in-person meetups.
💡 Tips
- •View upcoming events with dates, times, and locations
- •Register for free or paid events
- •See event details like streaming links or meeting URLs
- •Track your registered events
- •Share events with other members
Join live video sessions or host your own video conferences with the community.
💡 Tips
- •Access video conference capabilities
- •Share screen and collaborate in real-time
- •Record sessions for later viewing
- •Great for live Q&As, webinars, or group discussions
A dedicated hub for event organizers to manage their events, track registrations, and view performance analytics.
💡 Tips
- •View all your hosted events in one place (upcoming, past, all)
- •See registration counts and capacity fill-rate at a glance
- •Click on an event to view the full attendee list
- •Update attendee status (registered → attended → cancelled)
- •Export attendee data as a CSV file
- •View registration trend charts and revenue analytics
- •Create new events directly from the dashboard
- •Edit or delete existing events
Join or browse community groups organized around shared interests, topics, or goals.
💡 Tips
- •Browse public, private, and secret groups
- •Join groups to access their exclusive community posts
- •Create polls and posts within a group context
- •See member counts and group categories
Browse and connect with community members. View profiles to see interests and memberships.
💡 Tips
- •Search for members by name or email
- •View member profiles with bio, location, and interests
- •See membership type (free, basic, premium, founder)
- •Send direct messages to connect
- •Follow members to stay updated on their activity
Frequently Asked Questions
Still need help?
If you have questions not answered here, feel free to reach out to our support team or contact a community moderator.